RETURNS & EXCHANGES
We accept returns or exchanges on all US items that meet our return requirements below. Free returns and exchanges for orders over $150. Returns or exchanges for orders under $150 incur a $8 restock fee.
To receive a full refund on returned item(s) or exchange for an alternative item(s), the item(s) have to returned:
Within 30 days from the date of purchase
In the original packaging and shipping container
In new/unused condition
After completing a return authorization form
If you are unable to comply fully with return policy then you may not be entitled to a refund or exchange. Price adjustments on previous purchases not permitted. Returns and exchanges can only be accepted if purchased from www.lonegrade.com.